Allianz Simplifies Business Transactions with Digital Applications
Allianz Simplifies Business Transactions with Digital Applications: The insurance company Allianz launches digital application updates for marketers or insurance agents. This application called Allianz Discover aims to simplify the service and process transactions with customers digitally.
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| Allianz Simplifies Business Transactions with Digital Applications |
Since it was first launched in January 2015, Allianz's proprietary sales application has undergone several developments. Allianz Discover is now the most complete sales store that not only serves submission of life insurance applications online, but also prioritizes customer journey.
"Allianz Discover will complement the customer experience when interacting with Allianz. This is a solution that marketers not only sell products but also a fun and interactive experience. At several touch points, we provide convenience, ”said Karin Zulkarnaen, Head of Market Management at Allianz Life Indonesia, during a media conference, at the Allianz Tower office, Jakarta
The features in this application can help marketers and customers determine the type of protection that suits their needs and budget. Added Ginawati Djuandi, Chief Agency Officer of Allianz Life Indonesia, the entire process of interaction and business transactions will be more transparent and faster.
"When you want to submit an application, they first have to send via courier. But with the development of technology, business (insurance) is all in the hands of marketers, starting from seeing customer status, customer data, to claim status, "Gina said.
This German insurance company has also included other digital features into this application, including the expert underwriting system and Allianz easy payment. This automatic underwriting system automates the life insurance application process from prospective customers so that it can be done more easily, quickly, anytime and from anywhere.
The Allianz Discover development is in line with the digital transformation strategy that is carried out by companies in the service sector, especially at the meeting point between customers and marketers. At the end of December 2018, marketers who have used this sales application, said Gina, have exceeded 65 percent of submissions.